Privacy Policy

01

The protection of your personal data is a high priority for us. We process your data confidentially and exclusively within the framework of applicable data protection laws, in particular the General Data Protection Regulation (GDPR), as well as this privacy policy.

This policy informs you about: which data we collect, for what purposes we use it, on what legal basis this occurs, and what rights you are entitled to.

Responsible party within the meaning of data protection law:
Michael Jari Mandl
LUUM.I.ON. Project in formation
Responsible person: Michael Jari Mandl
Email: office@luumion.com
Website: www.luumion.com

02

Personal data means any information relating to an identified or identifiable natural person (e.g. name, email address, IP address).

Processing means any operation carried out in connection with personal data (e.g. collection, storage, use, transmission).

03

We process personal data only when you actively provide it to us or when it is technically required. Depending on usage, the following data may be collected in particular:

First and last name, email address, phone number (optional), IP address, timestamps, technical device data, communication content.

04

Processing takes place exclusively for clearly defined purposes: communication and contact, responding to inquiries, providing our services, technical provision and security of the website, internal documentation of interactions, and optimization and further development of our offering.

05

If you contact us via a form, the data you enter is stored in order to process your inquiry and enable follow-up communication. This data is not shared without your express consent, unless there is a legal obligation to do so.

06

If you sign up for our newsletter or other information formats, we use your email address exclusively for this purpose. You can unsubscribe at any time via the unsubscribe link in every email or by contacting us directly.

07

For the structured organization and tracking of contacts, we use digital systems (e.g. CRM systems and automation platforms). In doing so, the following data may be processed in particular: master data, communication content, interaction timestamps, status information, segmentation attributes, and internal process related notes.

Legal bases: Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (contract / pre-contractual measures), Art. 6(1)(f) GDPR (legitimate interest).

Automated workflows may be used within our systems (e.g. follow ups, reminders, or status changes). No automated decision making with legal effect takes place.

08

09

When you visit the website, the following information is automatically collected: browser type, operating system, referrer URL, IP address, time of access, and pages accessed. This data is used exclusively for technical security purposes and is not used to identify individual persons.

10

Our website uses cookies for technical provision and to improve the user experience. These may include: technically necessary cookies, functional cookies, and optional analytics cookies (in the future). You can disable cookies at any time via your browser settings.

11

A notice about cookie usage is displayed on your first visit. Since no tracking or analytics cookies are currently in use, no mandatory consent is required.

12

This website uses SSL encryption for the secure transmission of data.

13

Personal data is stored only for as long as necessary for the respective purpose or as required by statutory retention obligations.

14

You have the right at any time to: access your stored data, correct inaccurate data, delete your data, restrict processing, data portability, and withdraw your consent.

Contact: office@luumion.com

15

You have the right to lodge a complaint with a competent data protection supervisory authority.

16

This privacy policy will be updated as legal requirements, systems, or processes change.